Contact Us
Got a question about how we compare real money poker sites, spotted something that needs updating, or just want to flag an issue with one of the operators we cover? This is where to send it. We read every message and use reader feedback to help keep our reviews accurate.
How to reach us
The quickest way to get in touch is by email at [email protected]. We try to respond to genuine enquiries within a couple of business days. Please note we cannot handle account issues, deposits, withdrawals or disputes directly with any poker room named on this site — those need to go through the operator's own customer support team, since we are an independent comparison site and not part of any brand we review.
What we can help with
- Corrections or updates to information on a review or comparison table
- Questions about how we rank and score real money poker sites, including things like traffic, rake, bonuses and mobile experience
- Feedback on a poker site you've played on, whether it matches what we've written
- General queries about the site, our methodology, or how we're funded
- Reports of broken links, outdated bonus terms, or inaccurate details
What we can't help with
We're not able to process deposits, withdrawals, account verification, or bonus disputes — those sit entirely with the poker operator you're playing on. If you've had a payout delayed or a bonus not credited, contact that site's support team directly using the details on their own platform. We also can't offer legal, financial or gambling-addiction counselling; for that, see the responsible gambling resources below.
Why we're upfront about how this site works
USA Online Poker may earn a commission when readers sign up with a poker site through links on this page, at no extra cost to the player. This doesn't affect how we score or rank operators — our ratings are based on factors like licensing, game traffic, rake structure, deposit and withdrawal methods, and bonus terms, not on who pays the most for placement. You can read more about how we operate on our About Us page, and the full terms governing use of this site are set out in our Terms and Conditions.
Playing responsibly
Online poker for real money carries real financial risk, and no strategy or site removes that risk entirely. Skill can improve your results over time, but poker is not a reliable source of income and should never be treated as one. Only play with money you can afford to lose, and stop if it stops being enjoyable.
Every real money poker site featured on this site requires players to be 21 or older in most US states, though a small number of jurisdictions set the age at 18 — always check the minimum age and eligibility in your own state before signing up. If you or someone you know is struggling to keep gambling under control, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. For more on setting limits, self-exclusion programs, and where to find state-specific support, visit our Responsible Gambling page.
Before you write in
If your question is about a specific brand's licensing, deposit options, or bonus terms, check the individual review first — most day-to-day questions are already answered there. For anything else, our inbox is open, and we'll get back to you as soon as we can.